Thank you for using Subscription Manager. If you need assistance, please contact us below.

Contact (Email)

[email protected]

• Please include "Subscription Manager" in the subject line.
• If possible, please include the following:
  • Device Model / iOS Version / App Version / How the issue occurred
  • (Optional) Screenshots, error messages displayed

FAQ

Q. I'm not receiving notifications

• Check if Notifications are allowed in iOS Settings -> Notifications -> Subscription Manager.
• Check if Focus Mode (Do Not Disturb) is silencing notifications.
• Notifications may be delayed during Low Power Mode.
• Check ON/OFF and Time settings in the app's notification settings.
• Restarting your device may resolve the issue.

Q. Widgets are not updating

• Try removing and re-adding the widget.
• Launching the app may refresh the widget.
• Check if "Background App Refresh" is enabled in iOS Settings -> General.
• Check if Set Automatically is enabled in iOS Settings -> General -> Date & Time (time discrepancies can cause delays).

Q. Data is not syncing between devices (iCloud)